Privacy Policy
At TripHive, we are committed to protecting your personal information and ensuring transparency in how your data is collected, used, and safeguarded. Whether you are a traveler exploring packages or a business listing your services, we prioritize your privacy at every step of your journey with us.
Information We Collect
We may collect the following information when you use TripHive:
Personal Information
• First name & last name
• Mobile number
• Email address
• Password (encrypted)
Booking Information
• Traveler details (name, age, gender)
• Contact details provided at booking
• Departure date and selected trip details
Usage Data
• Saved trips
• Reviews, ratings, and attachments
• Platform interactions (searches, filters, views)
How We Use Traveler Information
Your information is used to:
• Create and manage your TripHive account
• Verify your account via OTP email
• Process trip bookings and cancellations
• Share booking details with the selected travel business
• Send booking confirmations, notifications, and updates
• Improve platform functionality and user experience
• Respond to support and contact requests
Verification & Compliance
We may share traveler information with:
• Travel businesses you book with (only relevant booking details)
• Service providers (email/OTP delivery, platform infrastructure)
We do not sell or rent traveler personal data to third parties.
Sharing of Information
TripHive does not collect payment information.
All payments are handled directly between the traveler and the business.
TripHive does not store bank, card, or UPI details of travelers.
Payments & Financial Data
Reviews, ratings, and attachments submitted by travelers may be visible publicly.
Do not share sensitive personal information in reviews.
Reviews & Public Visibility
• Passwords are encrypted
• Secure servers and access controls are used
• Reasonable technical measures are implemented to prevent unauthorized access
Data Security
Travelers may:
• Access or update their account information
• Request account deletion (subject to legal obligations)
• Withdraw consent for non-essential communications
Account Termination & Data Retention
Data is retained only as long as necessary for platform operations and legal compliance.
Common Provisions
Cookies & Tracking
TripHive may use cookies to enhance user experience.
You can manage cookies through browser settings.
Third-Party Links
TripHive may contain links to third-party websites.
We are not responsible for their privacy practices.
Policy Updates
TripHive may update this Privacy Policy from time to time.
Continued use of the platform implies acceptance of updates.
Contact Us
For any privacy-related concerns, please contact us via the Contact Us section on the TripHive platform.